Privacy Policy

Privacy Policy

Mara Credit Company Limited respects the privacy of clients and website visitors. Information submitted through this website is used to respond to enquiries, review loan application requests and provide customer support.

Information We Collect

We may collect your name, phone number, email address, National ID or passport number, location, business details, source of income, preferred loan product, requested loan amount and any message you submit through the application form.

How We Use Information

The information is used to contact you, review your loan enquiry, guide you on the application process, verify eligibility and improve our services.

Data Protection

We take data privacy seriously and adhere to the Kenya Data Protection Act. Your personal and financial information is securely stored and handled by authorized personnel only.

Information Sharing

We do not sell personal information. Information may only be used internally by authorized Mara Credit staff or shared where required by applicable law, compliance processes or legitimate service delivery requirements.

Website Usage Statistics

We use aggregated page-view counts and estimates of website visits to understand how our pages are used. These internal reports do not store your IP address, name, email or individual browsing history. A short-lived, one-way hashed session marker helps avoid counting the same session repeatedly within a day. Where Google Analytics is enabled, Google may process separate usage information according to its privacy practices.

Data Accuracy

Applicants are responsible for providing accurate and truthful information when submitting forms on this website.

Contact

For questions about this policy, please contact Mara Credit Company Limited via phone 0707436842, email info@maracredit.co.ke, or P.O. Box 544-0100 Nairobi.